Only selected email addresses are displayed on this site. Please send any enquiries related to historical and legal documents held in our archives (which are not available on our ScotlandsPeople website) to email@example.com and all other enquiries to firstname.lastname@example.org.
Please note that replies will be sent from email@example.com so please check your Junk/Spam folder to make sure you see any responses.
Please be aware that these email addresses should not be used to send us confidential information. Emails that you send us, and those that we may send to you, are not secure because email messages can be intercepted.
0131 334 0380 (General Register House, New Register House, Ladywell House and Cairnsmore House switchboard)
0131 314 4411 (Extract Ordering Service: for birth, death and marriage certificates)
0131 314 4300 from 9:00 to 12:00 Monday to Friday (ScotlandsPeople Centre: for general enquiries, group evening visits, family history events and seminar facility bookings. To book a search room seat you need to book online)
The switchboards are open:
- 09:00 to 17:00 Monday to Thursday, and
- 09:00 to 16:30 on Friday.
The international code for the UK is 44, then drop the first 0 e.g. +44 131 334 0380.
Write to Us
HM General Register House
2 Princes Street
We are closed on certain public holidays, which until the end of January 2020 are as follows:
|Monday||16 September 2019|
|Wednesday||25 December 2019|
|Thursday||26 December 2019|
|Wednesday||1 January 2020|
|Thursday||2 January 2020|
Journalists can contact the NRS Communications Team: 0131 535 1382/0131 535 1307. For out of hours contacts please see the News Desk Contacts page on the Scottish Government website. Sorry, we are unable to assist members of the public on these numbers, please use the contact details above.