National Records of Scotland

Preserving the past, Recording the present, Informing the future

Contact Us

Contact Us

Coronavirus – ScotlandsPeople Services

In line with advice from the UK and Scottish Government and to delay the spread of Coronavirus we have decided to close our Historical, Legal and ScotlandsPeople search rooms in Edinburgh and to halt the production of all types of certificates and official extracts until further notice. We will continue to respond to online enquiries but we may not be able to give as full or as complete answers as usual. Further information is available on our Coronavirus (COVID-19) information page.


Only selected email addresses are displayed on this site.  Please send any enquiries related to historical and legal documents held in our archives (which are not available on our ScotlandsPeople website) to [email protected] and all other enquiries to [email protected].
Please note that replies will be sent from [email protected] so please check your Junk/Spam folder to make sure you see any responses.

Please be aware that these email addresses should not be used to send us confidential information. Emails that you send us, and those that we may send to you, are not secure because email messages can be intercepted.



0131 334 0380 (General Register House, New Register House, Ladywell House and Cairnsmore House switchboard)

0131 314 4411 (Extract Ordering Service: for birth, death and marriage certificates)

0131 314 4300 from 9:00 to 12:00 Monday to Friday (ScotlandsPeople Centre: for general enquiries, group evening visits, family history events and seminar facility bookings. To book a search room seat you need to book online)

The switchboards are open:

  • 09:00 to 17:00 Monday to Thursday, and
  • 09:00 to 16:30 on Friday.

The international code for the UK is 44, then drop the first 0 e.g. +44 131 334 0380.

Write to Us

HM General Register House
2 Princes Street

Public Holidays

We are closed on certain public holidays, which until the end of January 2021 are as follows:

Media Contact

If you have a media query for National Records of Scotland, please contact the communications team at [email protected].

If you have a media query about Scotland’s Census 2021, please contact the census communications team [email protected].

For out of hours queries please contact the Scottish Government duty communications officer.