National Records of Scotland

Preserving the past, Recording the present, Informing the future

Contact Us

Contact Us

Email

Only selected email addresses are displayed on this site.  Please send any enquiries related to historical and legal documents held in our archives (which are not available on our ScotlandsPeople website) to lsrhe@scotlandspeople.gov.uk and all other enquiries to customerservices@scotlandspeople.gov.uk.
 
Please note that replies will be sent from customerservices@scotlandspeople.gov.uk so please check your Junk/Spam folder to make sure you see any responses.

Please be aware that these email addresses should not be used to send us confidential information. Emails that you send us, and those that we may send to you, are not secure because email messages can be intercepted.

Telephone

Enquiries

0131 334 0380 (General Register House, New Register House, Ladywell House and Cairnsmore House switchboard)

0131 314 4411 (Extract Ordering Service: for birth, death and marriage certificates)

0131 314 4300 from 9:00 to 12:00 Monday to Friday (ScotlandsPeople Centre: for general enquiries, group evening visits, family history events and seminar facility bookings. To book a search room seat you need to book online)

The switchboards are open:

  • 09:00 to 17:00 Monday to Thursday, and
  • 09:00 to 16:30 on Friday.

The international code for the UK is 44, then drop the first 0 e.g. +44 131 334 0380.

Write to Us

HM General Register House
2 Princes Street
Edinburgh
EH1 3YY

Public Holidays

We are closed on certain public holidays, which until the end of January 2021 are as follows:

Friday 10 April 2020
Monday 13 April 2020
Friday  8 May 2020
Monday 21 September 2020
Friday 25 December 2020
Monday 28 December 2020
Friday 1 January 2021
Monday 4 January 2021

Media Contact

If you have a media enquiry about Scotland's Census 2021, please contact the Census Communications Team on 0131 314 4414. For out of hours  Scottish Government duty communications officer.