Only selected email addresses are displayed on this site, therefore please use the contact form facility to send us a message.
0131 535 1314 (General Register House switchboard)
0131 334 0380 (New Register House, Ladywell House and Cairnsmore House switchboard)
0131 314 4411 (Extract Ordering Service: for birth, death and marriage certificates)
0131 314 4300 from 9:00 to 12:00 Monday to Friday (ScotlandsPeople Centre: for booking seats in the search rooms, group evening visits, family history events, seminar facility bookings and purchasing current publications available in our shop).
The switchboards are open:
- 09:00 to 17:00 Monday to Thursday, and
- 09:00 to 16:30 on Friday.
The international code for the UK is 44, then drop the first 0 e.g. +44 131 334 0380.
Write to Us
HM General Register House
2 Princes Street
We are closed on certain public holidays, which in the period to the end of January 2018 are as follows:
|Friday||14 April 2017|
17 April 2017
|Monday||1 May 2017|
|Monday||18 September 2017|
|Monday||25 December 2017|
|Tuesday||26 December 2017|
|Monday||1 January 2018|
|Tuesday||2 January 2018|
Journalists can contact the NRS Communications Team: 0131 535 1306/0131 535 1311. For out of hours contacts please see the News Desk Contacts page on the Scottish Government website. Sorry, we are unable to assist members of the public on these numbers, please use the contact details above.