National Records of Scotland

Preserving the past, Recording the present, Informing the future

Contact Us

Contact Us


Only selected email addresses are displayed on this site, therefore please use the contact form facility to send us a message.



0131 535 1314 (General Register House switchboard)

0131 334 0380 (New Register House, Ladywell House and Cairnsmore House switchboard)

0131 314 4411 (Extract Ordering Service: for birth, death and marriage certificates)

0131 314 4300 from 9:00 to 12:00 Monday to Friday (ScotlandsPeople Centre: for general enquiries, group evening visits, family history events and seminar facility bookings. To book a search room seat you need to book online)

The switchboards are open:

  • 09:00 to 17:00 Monday to Thursday, and
  • 09:00 to 16:30 on Friday.

The international code for the UK is 44, then drop the first 0 e.g. +44 131 334 0380.

Write to Us

HM General Register House
2 Princes Street

Public Holidays

We are closed on certain public holidays, which until the end of January 2019 are as follows:

Tuesday 25 December 2018
Wednesday 26 December 2018
Tuesday 1 January 2019
Wednesday 2 January 2019

Please note that we will close for business at 13:00 on Christmas Eve Monday 24 December and New Year’s Eve Monday 31 December 2018.

Media Contact

Journalists can contact the NRS Communications Team: 0131 535 1382/0131 535 1307. For out of hours contacts please see the News Desk Contacts page on the Scottish Government website. Sorry, we are unable to assist members of the public on these numbers, please use the contact details above.