Contact Us

If you have an enquiry for a specific team, please search for their respective section on our website and check for a specified contact method.
 

Email

All General Enquiries

Please use our contact form to submit all general enquiries. 
This includes any enquiries related to historical and legal documents held in our archives (which are not available on our ScotlandsPeople website)

Guidance on Making Information Requests

For guidance on how to use your rights to access information held by the National Records of Scotland please see our Requesting Information page.

Confidential Information

Please be aware that neither our contact form or email addresses should be used to send us confidential information - such as payment details - as there is always a risk of messages being intercepted.
 

Telephone

Please note that for security reasons we are unable to take orders or process payments for any of our services by telephone - this includes orders for official extracts and bookings for seats in the ScotlandsPeople search room.

Change of Name Enquiries

0131 314 4273
Lines open 09:00 to 16:00 Monday to Friday.

Extract Orders Enquiries

0131 314 4411
Lines open 09:00 to16:00 Monday to Friday; orders cannot be placed by telephone.

All Other General Enquiries

0131 202 0451
Lines open 10:00 to 12:00 Monday to Friday; we are unable to deal with legal or historical copy order enquiries by telephone