National Records of Scotland

Preserving the past, Recording the present, Informing the future

Electronic Records Glossary

Electronic Records Glossary

Business Process Management (BPM) - is a methodology for improving the management of business processes (activities which achieve a defined objective or output) within an organisation. A BPM system should improve and integrate automated business processes and workflows across an organisation.

Digital Continuity - the ability to maintain and use digital information for as long as it is needed, irrespective of technological changes to software or storage media.

Digital Obsolescence - the inability to read a digital object because the software, hardware or systems required are no longer available or supported.

Digital Preservation - the processes, activities and management of digital information over time to ensure its long term accessibility.

Electronic Document Management (EDM) System - an automated system used to manage electronic documents. EDM systems usually have limited records management functionality.

Electronic Document and Records Management (EDRM) System - an automated system combining document management and records management functionality.

Electronic Records Management (ERM) System - an automated system used to manage the creation, use, maintenance and disposal of electronic records. An ERM system should be able to maintain a record along with its associated metadata.

Enterprise Content Management (ECM) - a comprehensive suite of software designed to support and integrate electronic document and records management functionality, content management, web content management, collaboration and business process management functions.

Metadata - data about data. Information about the context within which records were created, their structure and how they have been managed over time.

Web Content Management (WCM) System - software which enables users to create, manage and share website content.