NRS Strategy and Business Planning
NRS operates within the National Performance Framework (on Scottish Government website) set by Scottish Ministers. We support several of the Scottish Government’s key National Outcomes and measure its Population Purpose Target.
The NRS strategy sets out our purpose and vision, the five supporting strategic ‘pillars’ and the values that underpin these elements. The strategy focuses on where we want to be by 2018, consolidating our profile as a single organisation and influential leader across the sectors in which we operate. Our transformation programme will support us to deliver our purpose more effectively in collaboration with our stakeholders.
Here is our strategy:
There are four key themes within our vision statement. These are:
- increasing our reach and impact;
- delivering in a professional way;
- improving customer service; and
- developing our digital services.
All our business activities should contribute to the key themes. Individual members of staff (when agreeing their personal objectives), should understand how their work contributes to the key themes and therefore the success of the vision for 2018.
Here are some documents we used to help us develop the organisation from the point it was established in 2011:
- NRS Strategy 2012-22 (PDF 94 KB)
- The Corporate Plan 2013-15 and Business Plan 2013-14 (PDF 80 KB)
- NRS Business Plan 2011-12 (PDF 199 KB)